Starting from Dec 11, 2024 - 15:17 PST, multiple OpenAI services including ChatGPT, API and Sora failed. Users were unable to connect through various devices, and a connection error message appeared. As of the time of publication, service has not been restored.

ChatGPT is currently unavailable

From status.openai.com , we can see that OpenAI’s main services ChatGPT and API have experienced serious failures, and the newly released Sora has also been affected. Playground and Labs are currently normal.

Status of OpenAI services from status.openai.com

OpenAI continues to release progress on the handling of this failure. They have found the cause of the problem, but are still working on it.

If you want to be the first to know about the progress of the fix, you can subscribe to fix notifications on status.openai.com.

issue handling progress from status.openai.com

In addition, not only did OpenAI experience a crash, Meta also experienced a global crash, including Facebook, Instagram, Threads and other social platforms, all experiencing large-scale failures.