ClawCloud Run, the cloud deployment platform at claw.cloud, has officially announced it is permanently discontinuing all products and services. If you’re an existing user — free or paid — there are specific deadlines you need to act on now.
What’s Happening
The company sent an official shutdown notice to all customers, citing a “difficult decision” to discontinue operations. No further explanation was provided regarding the reasons behind the closure.
New customer sign-ups and purchases were already suspended on April 23, 2026. The remaining services are being wound down on a defined schedule over the coming weeks.
Full Shutdown Timeline
| What | Action | Date (UTC) |
|---|---|---|
| Console | New sign-ups and purchases suspended | April 23, 00:00 UTC |
| Console | Free-tier users: all services terminated | May 11, 00:00 UTC |
| Official Website | Taken offline | May 11, 00:00 UTC |
| Documentation | Taken offline; site will not be renewed | May 11, 00:00 UTC |
| Blog | Taken offline; site will not be renewed | May 11, 00:00 UTC |
| Console | Paid users: eligible for pro-rated refund | Deadline: May 20, 00:00 UTC |
| Q&A Forum | Taken offline; retained for 2 months before permanent deletion | July 11, 00:00 UTC |
The key date to remember: May 11 is when the website, documentation, blog, and free-tier services all go dark simultaneously.
If You’re a Paid Customer: How to Get Your Refund
Paid customers are entitled to a pro-rated refund based on the remaining unused portion of their service period.
Here’s what you need to do:
- Fill out ClawCloud’s Refund Information Collection Form (link should be in your original notice email)
- Submit before May 20, 2026, 00:00 UTC — this is a hard deadline
- Requests submitted after the deadline will not be processed, with no exceptions
The refund amount will be calculated based on how much of your paid period remains as of the shutdown date. The company has not publicly specified processing time or refund method, so if you haven’t received confirmation after submitting the form, contact their support team directly.
If You’re a Free-Tier User
Your services terminate on May 11. There is no refund applicable, but you should take action before that date:
- Export or back up all data you wish to keep
- Note that once the console goes offline, data recovery will not be possible
Contact and Support
ClawCloud Run’s support team can be reached at: [email protected]
Given that the official website itself goes offline on May 11, it’s advisable to reach out sooner rather than later if you have questions about your account, billing, or data export.
What This Means
ClawCloud Run was a relatively lightweight cloud deployment platform used by developers, particularly those working with containerized apps and simple deployment pipelines. Its sudden shutdown — with less than three weeks’ notice for most of the shutdown milestones — leaves users scrambling for alternatives.
If you were relying on ClawCloud Run for any production workloads, the immediate priorities are:
- Back up all data before May 11
- Submit a refund request if you’re a paid user (before May 20)
- Evaluate alternative deployment platforms — options in the same tier include Railway, Render, and Fly.io
The full official notice was sent directly to customers via email. For any updates or changes to the shutdown timeline, users should monitor their registered email inbox or contact the support team while it’s still reachable.